For trading with Japan

Entering the Japanese market offers immense opportunities, yet it presents unique challenges for global enterprises. Japan’s regulatory environment is characterized by stringent safety standards and complex certification processes, such as PSE for electronics and PSC for consumer products, which demand meticulous documentation.

 

Beyond regulations, Japanese business culture prioritizes long-term relationships and consensus-based decision-making, known as "Nemawashi", which can often feel slow to foreign partners. Communication is frequently indirect, relying on "reading the air" (Kukiwoyomu), where the true meaning may lie behind what remains unsaid.

 

Furthermore, Japanese companies maintain exceptionally high expectations for quality and after-sales service, viewing even minor packaging flaws as a lack of professionalism. Navigating these market characteristics requires more than just translation; it demands a deep understanding of cultural nuances and a proactive approach to building trust. Bridging this gap is essential for ensuring smooth operations and avoiding the costly delays often caused by misaligned expectations.

Services


QC level

Some Japanese company have to visit supplier for self audit.all of documents & topics are usually in Japanese so it must be hard to understand & preparation before audit in your side.

CarracK can support not only translation but also easy to understand "purpose"of each task for each other.

Of course we can support to explain your demands or task to Japanese company.

  • IQC(SOP/Inspection record)
  • IPQC(SOP/Inspection record)
  • Specification of complete product in mass production
  • FQC(SOP/Inspection record)
  • OQC(SOP/Inspection record)
  • Stock situation in warehouse

3rd party audit

RFPやRFQにおいて貴社が伝えた要求仕様、認証をクリアする仕様においてメーカーが実現できる仕様レベルと貴社が受け入れられる許容値の整合が必要になります。求めすぎるとコストが上がるだけでなくプロジェクトの進捗の遅れ、最悪のケースでは途中でサジを投げてしまうという事態も海外メーカーでは普通にあり得ます。当サービスでは貴社とメーカーの間にクッションとしても入りながら仕様や品質基準の落としどころを見つけ、最終的に仕様書として提出します。締結した仕様書は後々量産品の不具合があった際に貴社のリスクを軽減する盾となります。

  • サンプル評価
  • 改善・修正・変更
  • 再評価
  • 仕様書の作成
認証　試験　工場検査　代行

Inquiry

＊Prohibited products

 

This service does not cover regulated products that are prohibited from being imported into Japan, or products that require a high level of expertise or a license.

A:The import of items in the 13 categories is prohibited under the Customs Act (Article 69-11 of the Customs Act). 

B:Products that require advanced expertise or licenses

  • Products related to the Act on Ensuring Quality, Efficacy and Safety of Pharmaceuticals, Medical Devices, etc.
  • Products related to the Plant Protection Act
  • Items prohibited from import under the Livestock Infectious Diseases Prevention Law, etc.